Refund policy

Effective Date: February 20, 2026

At Najib Charif, we want you to be completely satisfied with your purchase. If you are not fully satisfied with your order, you have 14 days from the date of delivery to initiate a return.

Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return policy requirements. If your return is approved, we will issue a refund for 47% of the paid price.

This refund amount reflects deductions for the original shipping costs and other fulfillment service expenses.

Refunds will be issued using the original payment method whenever possible.

Eligibility for Returns

To be eligible for a return and refund, the following conditions must be met:

The item must be unused and in the same condition as received.
The item must be returned in its original packaging.
Proof of purchase or the order number must be provided.

Items that do not meet these conditions may not be eligible for a refund.

How to Initiate a Return

To start the return process, please contact our customer support team at:

📧 shfynajubchrif122@gmail.com

Please include your order details and reason for return. Our team will provide you with the necessary return instructions.

Return Shipping

Customers are responsible for the shipping costs associated with returning the item. We recommend using a trackable shipping service to ensure safe and confirmed delivery of your return, as we cannot guarantee receipt of returned items without tracking.

Refund Timeline

After receiving and inspecting your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed within several business days, depending on your original payment provider and financial institution processing times.

Contact Us

If you have any questions or require further assistance regarding our Return & Refund Policy, please contact us at: